Shipping & Delivery

1. Shipping Policy

Order Processing

All orders are typically processed within 1–3 business days after the order is confirmed.

Orders are processed and dispatched on business days. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Methods & Charges

We offer shipping options based on your delivery location. The available shipping methods, applicable charges and estimated delivery timelines will be displayed during checkout.

Delivery Time

Standard delivery generally takes approximately:

3–7 business days

Actual delivery times may vary depending on your location, courier availability, weather conditions, public holidays and other circumstances beyond our control.

Tracking Your Order

Once your order has been dispatched, tracking information may be provided where available so that you can follow the progress of your shipment.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delivery dates are indicative and may occasionally be affected by circumstances outside our control, including courier delays, weather, transportation disruptions, public holidays or remote delivery locations.

2. Delivery Issues

If your order has not arrived within the expected delivery period, or if you experience an issue with your shipment, please contact our customer support team with your order number and delivery details so that we can assist you.

For products that arrive damaged, incorrect or with a genuine quality issue, please refer to our Return & Refund Policy.